Is the Bitbucket Connection broken?
Status: Closed Β· Asked by Jon Baker on Β· 0 views
Hello Jon,
Thanks for reaching out to us.
Yes, this appears to be a connection related issue. Please establish a new connection with your Bitbucket account and see if that fixes your issue.
Thanks for replying. I just tried creating a new Bitbucket connection but still am not getting anything in the "Workspace/Owner" dropdown.
Hello Jon,
Can you confirm if you have created the connection with the Admin account? If not, can you check if you have all the required permissions to read write all the data?
Thanks & Regards,
Adeel Akhtar
π Pabbly.com
Yes, I'm the admin on the account and the link should be coming from my account. When I create a new link I actually don't get any feedback from Bitbucket, it passes through as already authorized.
It appears that you are still using the older connection in all your Bitbucket: Create Tag action steps. Please select the new connection, click βSave,β and then save the action step as well. After that, please monitor your workflow and see if the issue persists.
It won't let me save it because it removes the 'workspace/owner' value and doesn't give me anything to choose:

so it won't let me save it:

This is again due to a connection-related issue. Could you please log in to your Pabbly and Bitbucket accounts in an Incognito tab and establish a new connection? Kindly record your screen throughout the process, and if the issue with the data not being listed persists, please share the video in this thread so our technical team can look into the issue.
Thank you for sharing the video. We have forwarded this concern to our technical team. Please allow us some time to investigate this. We will get back to you with an update soon.
Just a quick follow up, do you know when this might get resolved?
Hello Jon,
Unfortunately, there is no update on the issue at the moment. We have followed up with the Technical Team to learn about the latest status. We will get back to you as soon as we hear from the Team.
Thanks & Regards,
Adeel Akhtar
π Pabbly.com
Our technical team has fixed this issue. Please refresh the fields and test the same in the Bitbucket action step.
Just following up on this.
Our technical team has fixed this issue. Please refresh the fields and test the same in the Bitbucket action step.
Thanks for the update - it appears to be working now!
Thank you for the update. Weβre glad we were able to help.