Google Business Reply - Receiving 404

Status: Closed · Asked by Zacary Graeflin on · 0 views

Zacary Graeflin — Question ·
I am creating a workflow to help our company respond to google reviews. I use the "Google My Business" to pull the Response Result Review Name - I have mapped the Response Result Review Name under the Google Business Profile "Create Reply". 

When the API runs I receive a 404 response. 

Why is the mapping not working? 
Pabbly Support — Reply ·

Hello Zacary,

It appears that you are using the legacy version of the Create Reply (Legacy) action step. Please use the Create Reply action step instead and check if this resolves the issue.
image.png

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Zacary Graeflin — Reply ·

Hi Arshil,

Thank you for the response. I have followed your recommendation and changed it to the "Create Reply" - I am still receiving the 404. This is not resolving the issue.

Zacary Graeflin — Reply ·

Pabbly Support:
Hello Zacary,It appears that you are using the legacy version of the Create Reply (Legacy) action step. Please use the Create Reply action step instead and check if this resolves the issue.Thanks & Regards,Arshil Ahmad🌐 Pabbly.com

Thank you for the response. I have followed your recommendation and changed it to the "Create Reply" - I am still receiving the 404. This is not resolving the issue.

Pabbly Support — Reply ·

Hello,

It looks like you have two locations named “LoneStar Tracking,” which was causing the issue. We have selected the same location in all three of your Google Business Profile action steps, and it appears to have resolved the issue.
image.png

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Just following up on this.

It looks like you have two locations named “LoneStar Tracking,” which was causing the issue. We have selected the same location in all three of your Google Business Profile action steps, and it appears to have resolved the issue.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Hello Zacary,

I hope you’re doing well. I just wanted to follow up regarding our last message.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Just following up one last time regarding this.

Since we haven't received your reply, we'll be closing this support ticket for now.

If you need any further assistance, please send us an email at support@pabbly.com, and we'll be happy to help.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

Back to all forum threads · Log in to reply