MySQL: New Row in a table: missing new data

[Lucas.]

Your Task History ID

IjU3NjUwNTZk...

Hi!
I'm having sudden trouble fetching data from my Mysql db. (workflow map: IjU3NjUwNTY4MDYzNDA0MzQ1MjZjNTUzMjUxM2Ii_pc)
As you can see I have rows until ID 1607

When I look in Pabbly the last item is 1597 and not 1607. I tried refreshing multiple times; this did not work.
I noticed a lot of weird things to on 26th of september. Many tasks suddenly got triggerred:

 

[Lucas.]

OK, somehow new data seem to be coming trough.
I think pabbly somehow reset the counter or did not remember where the last row was.

 

[Preeti Paryani]

Hello @Lucas

Please confirm if your issue is resolved. Further, if you still face the same issue please let us know.

 

[Lucas.]

Hi @Preeti Paryani, it seems not all new data is getting trough correctly.

 

[Preeti Paryani]

Hello @Lucas.

Can you please share the row details that are been added to the table, but not captured in the workflow? Also, please mention the "Reference" field details, refer to the attached image for more info on the same.

 

[Lucas.]

Hi, the problem is there is nothing triggered.
So, no data available in Pabbly but it is in mysql.
I saw on Facebook you improved somethings that could have an impact on this.

 

[Lucas.]

So, I have noticed you changed your polling service to another server.
They still don't seem to work for me.
I noticed that: manually refreshing the fields does get the latest rows in. But this does not seem to work automatically:

 

[Lucas.]

I have added a new row in the database table.
The unique column id is 1617.
You will probably see in +1 h (what is the trigger timer) this is not triggered.
When you try and fetch data manually it will show.

 

[Lucas.]

It also seems all rows are triggered again instaid of new ones once I manually refresh the fields:

I hope you can find the issue soon. It's making everything very hard now.
Thanks! Let me know if I can provide more information

 

[Preeti Paryani]

Hello @Lucas.

We have escalated your concern with our technical team, they are looking into it. Kindly allow us time and we will get back to you soon.

 

[Lucas.]

Hi! I was wondering if there is any update.
Can you confirm there are issues with the polling?
Thanks!

 

[Luv]

Hey @Lucas.

The issue has been fixed and it should work now. Please try again on your end and let us know if you face any issues.

 

[Lucas.]

I will follow up and let you know! Thank you for the support.