• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Need help for a case - Send follow up message when there is no update after X days on notion

Hi there, I'm trying to make a workflow between Notion - Whatsapp that sounds like this:
1. Trigger: "Need To Be Collected" checkbox is ticked
2. Response:
- Send a WhatsApp message to customer
- Send confirmation message to Notion page
3. If the "Collected" checkbox is not ticked within 5 days
- Send a follow up message from WA
- Send confirmation message to Notion page

My current setup is
Workflow #1
1. Trigger : Notion - update database item
2. Filter: only continue if "Need To Be Collected" checkbox is ticked
3. Send Whatsapp Template Message
4. Router
- If message success: get the current date -> update status Success to notion page
- If message failed: get the current date -> update status Failed to notion page

Workflow #2 - here's where it got complicated
1. Trigger: Notion - update database item
2. Filter: only continue if status is Success
3. Delay for 5 days
4. Send Whatsapp Template Message
5. Router
- If message success: get the current date -> update status Success to notion page
- If message failed: get the current date -> update status Failed to notion page

When I use this setup, it's not working properly. Can anyone help? Should I just put the delay on workflow #1 after message is success instead?

Thanks guys!
 
Top