• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Need help for a case - Send follow up message when there is no update after X days on notion

Hi there, I'm trying to make a workflow between Notion - Whatsapp that sounds like this:
1. Trigger: "Need To Be Collected" checkbox is ticked
2. Response:
- Send a WhatsApp message to customer
- Send confirmation message to Notion page
3. If the "Collected" checkbox is not ticked within 5 days
- Send a follow up message from WA
- Send confirmation message to Notion page

My current setup is
Workflow #1
1. Trigger : Notion - update database item
2. Filter: only continue if "Need To Be Collected" checkbox is ticked
3. Send Whatsapp Template Message
4. Router
- If message success: get the current date -> update status Success to notion page
- If message failed: get the current date -> update status Failed to notion page

Workflow #2 - here's where it got complicated
1. Trigger: Notion - update database item
2. Filter: only continue if status is Success
3. Delay for 5 days
4. Send Whatsapp Template Message
5. Router
- If message success: get the current date -> update status Success to notion page
- If message failed: get the current date -> update status Failed to notion page

When I use this setup, it's not working properly. Can anyone help? Should I just put the delay on workflow #1 after message is success instead?

Thanks guys!
 
Top