• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed.

Newbie Question WooCommerce to Active Campaign

UKMediaTV

Member
Hi

I wish to send my new and updated orders from WooCommerce to Active Campaign. It says I have successfully connected both apps however when I go to map the fields, email, first name, last name etc, I am only getting the option of the web hook ID and no individual fields to select. I am sure it is something simple if you knowledgeable people could assist please.
I am trying to move over from Zapier as this looks be be a much more user friendly platform. Keen to get my fist one up and running.
Andy
 
P

Pabblymember11

Guest
Hey @UKMediaTV

We looked into your workflow and it seems like you haven't captured the webhook response properly. Kindly try again capturing the webhook response from your WooCommerce and then map the email address of the user to retrieve an order by email address.


2021-09-27_15h56_43.png


Moreover, for better understanding please refer to our tutorial video -

(Watch the first part of it)

 
Top