No email response captured

[AB Kids Life Coach]

I just created a workflow to automate addition of new user to zenler on payment through instamojo. The payment response captured successfully. But the email details have been not been captured. Why this error and how do I proceed? I am sharing the link below

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connect.pabbly.com

 

[Supreme]

Hey @AB Kids Life Coach

Please check carefully there were no errors in the workflow, further to retrieve the complete details of the payment you would be required "Instamojo: Get Payment Details" after the trigger event.

 

[AB Kids Life Coach]

Thank you that issue has been resolved. Can you please help with the next step? Through the router in step 1, I am adding the existing user to a course. But it is giving error 400.

Signup

connect.pabbly.com

 

[Supreme]

Our scope of support is limited to help resolve the error and bugs for all our customers. We cannot help in setting up workflows from scratch for our customers.

So, we would recommend you hire an automation expert who can build your workflow from scratch and manage everything for you - https://forum.pabbly.com/threads/pabbly-connect-experts-and-consultants.22/

 

[AB Kids Life Coach]

Hi Supreme
I was expecting this from you after our last interaction on google meet.

BTW I am copying the steps as shown in your tutorial video but it is giving error. Can you please tell me whom do I write to for it? Just to let you know tutorials videos are part of your initial package.

I hope you won't mind answering this query

 

[Supreme]

You may check the following thread to hire consultants -

Pabbly Connect Experts and Consultants

If you are a Pabbly Connect expert and can help other customers in building their workflows. Feel free to add your details below. You can mention following details: 1. Your Name: 2. Your Company Name: 3. Contact Email/Any Appointment Scheduling Link: 4. Any expertise area that you want to...

forum.pabbly.com

 

[AB Kids Life Coach]

Hi Supreme
Can you please answer the specific query I have asked? What if there is error in the video tutorial provided by Pabbly, whom do I have to contact for this? I am sure not the free lancers. Hence please let me know who is the right person for this in your office.

 

[Supreme]

What if there is error in the video tutorial provided by Pabbly, whom do I have to contact for this?

If any error occurs in the action/trigger event step after passing all the corresponding values in the fields as required then you can share that issue with us.

Other than that if you want to create automation on the platform from the scratch and manage it then we would suggest hiring an automation expert.

 

[AB Kids Life Coach]

I was creating an automation from scratch by watching the tutorial video. For this I do not see the need to hire an automation expert as these videos are created for that purpose only. Please let me know if I am wrong.

That's why I don't understand why you are insisting me to hire a freelancer every time I ask a query.

 

[AB Kids Life Coach]

Btw there was an error in your video, maybe because it was shot couple of years back. There have been some changes in the steps since then.

Anyway, I could figure out what was amiss and the automation is working fine.

Thanks a lot