Notion expired token pabbly connect

[qneit]

Hello!

We are facing some issues on the access token expired. It always disconnects the connection between Notion and Pabbly.
Issue: Invalid Credentials
Cause: Access Token expired

Currently, we manually check on it and we have a lot of workflow (Database) configured on it so this will consume us a lot of time to manually check and verify the connection.

Can you provide us a long term solution for this problem?

Providing here a screenshot for your reference.

 

[Preeti Paryani]

Hello @qneit

Can you please create a new connection with Notion once and monitor at what time it expires?

 

[qneit]

Hi @Preeti Paryani,

To give also a history on this error, we usually encounter this kind of error whenever the end-user fails to fill up necessary information that affects the other action. Does this also affect the invalid credential issue or expired token issue?

Thanks

 

[Preeti Paryani]

Hello @qneit

Can you please provide us with the workflow URL and task history ID in which you have faced the token expired error?

Also, If you are facing an error in action steps that might be due to an empty required field that doesn't have any connection with the invalid credential issue.

To give also a history on this error, we usually encounter this kind of error whenever the end-user fails to fill up necessary information that affects the other action

 

[qneit]

Hello @qneit

Can you please provide us with the workflow URL and task history ID in which you have faced the token expired error?

Also, If you are facing an error in action steps that might be due to an empty required field that doesn't have any connection with the invalid credential issue.

Hello @Preeti Paryani,

Sure, kindly see details below for your reference, I'll be attaching a photo.
Task History ID: IjU3NjUwNTZkMDYzMjA0MzI1MjY0NTUzNjUxMzA1MTY1NTQzNDBmMzci_pc
Executed: 30-September-2024

" Also, If you are facing an error in action steps that might be due to an empty required field that doesn't have any connection with the invalid credential issue."

Noted on this Preeti, thank you for the clarification

 

[Preeti Paryani]

Hello @qneit

You have faced the error because the Access token of Zoom has expired. In case of such issues consider creating a new connection with the application.

Although we have noticed that the recent task histories got executed successfully, we tried re-executing the provided task history and it successfully got re-executed.

 

[qneit]

Hi @Preeti Paryani,

Good day!

For the Access token of Zoom has expired, do you have an idea or any guide on how to prevent this from happening again?

Thanks Preeti for your insights and assistance. Appreciate it

 

[Preeti Paryani]

Hello @qneit

Typically, access tokens do not expire quickly; however, to ensure uninterrupted access, it is advisable to refresh or update the connection periodically.

 

[qneit]

Hi @Preeti Paryani,

Good day!

Will take note on this and monitor again. Thanks for your assistance

 

[qneit]

Hi @Preeti Paryani,

Can you give as specific duration on the expiration of tokens? The reason is that so we don't check daily the connections. Because right now, we're manually checking the connection by click refresh fields every day.

 

[Preeti Paryani]

Hello @qneit

You don't need to manually check the connection daily. Access token expiration issues typically don’t occur frequently. In case the access token does expire and any of your tasks fail, you will automatically receive an email notification. This way, you will be informed right away if any action is needed, and you won’t have to monitor the connection every day.

Please feel free to reach out if you have any other questions!