Issue with Temporary Access Token on Pabbly WhatsApp Cloud API

[themagiciant95]

Hi,

I have configured the WhatsApp Cloud API on Pabbly and initially used a temporary access token. The messages were being sent correctly. However, the next day, I received the following error message:

"Error validating access token: Session has expired on Friday, 26-Jul-24 07:00:00 PDT. The current time is Saturday, 27-Jul-24 03:07:05 PDT."

Does this mean I need to reconfigure Pabbly every day using a new temporary access token? Is there no other solution to this issue?

 

[Pabblymember11]

Hey @themagiciant95

It appears that you are using a temporary access token that expires every 24 hours, which is why you're encountering this error. To avoid reconfiguring Pabbly Connect daily, you can use a permanent or long-lived access token. Here are the steps to obtain and use a permanent token for the WhatsApp Cloud API:

You can refer to the following video lesson

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