Replied Pabbly Chatflow Subscription Renewal

[Anishek]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

+91 9296248829

Email Address

[email protected]

Hi Pabbbly support team,

So, I took Pabbly Chatflow subscription last year around the same time, but have rarely used it.
Now I have the clients whom I can sell these WhatsApp services to, but under my subscription it shows
your plan ends on 10th of May 2026. So, I'm confused if I purchased it for lifetime or 1 year, as I also have Pabbly connect for lifetime.
So, could you please clarify what should I do in order to use it properly?

Also, I'm still able to use the interafce and that's a good thing. I have primarily two queries:
1. Do I have to renew my subscription for Pabbly Chatflow now or can I go ahead with as things are?
2. This happens sometimes, when I try to send templates that are already approved, it shows error and the message doesn't get delivered. Why is that the case and how to fix it?

 

[Preeti Paryani]

Hello @Anishek,

Thank you for reaching out to us.

We checked your account details, and it seems that you previously had a Pabbly Chatflow subscription, but it was a yearly plan which has now expired and been cancelled.

Currently, the only active plan associated with your account is the Pabbly Connect Standard Lifetime Plan.

So, if you wish to continue using Pabbly Chatflow and provide WhatsApp services to your clients, you will need to purchase a new Pabbly Chatflow subscription plan.

Regarding the approved template message error, this can happen due to multiple reasons such as:

• Template quality issues
• Meta restrictions
• Incorrect template mapping/parameters
• Number-related limitations

Please share the exact error screenshot/message you are receiving while sending the approved templates so we can review it further and assist you accordingly.

 

[Anishek]

Thank you for your help. I just renewed my subscription.

 

[Preeti Paryani]

Thanks for the update. GLad to be of help.