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Pabbly Facebook Issue

p14

Member
Your Task History ID
IjU3NjIwNTZmMDYzMDA0MzQ1MjZhNTUzYzUxM2E1MTZiNTQzMCI_3D_pc
Hi,
I am getting this error (picture attached), I have tried updating the connections, with ticking the update data box too but it hasn't fixed the issue, how can I resolve this please?

Thanks,
Pritesh
 

Attachments

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Pabblymember11

Guest
Hey @p14

2023-11-21_17h32_48.png

"message": "Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.",

Upon investigating the error stemming from your Facebook Lead Ads trigger event, it appears that recent updates to your Facebook account credentials have caused the trigger event for Facebook Lead Ads to encounter errors.

To resolve this issue, we kindly request you reconnect your Facebook Lead Ad trigger event. This should rectify the error, allowing for the proper functioning of the event. Your cooperation in re-establishing this connection will ensure seamless operations going forward.
 

p14

Member
does this also mean i have to re-capture the webhook for each workflow as well? If yes, do I also need to redo the mapping for leadconnector too?
 
P

Pabblymember11

Guest
No, you just need to update the connection from your Facebook Lead -

2023-11-22_11h41_46.png
 
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