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Pabbly is passing fake company data to Keap

In creating a workflow to pass from any source to Keap, for some reason, Pabbly insists on passing company data. However, in most instances, I don't work with companies and I have no interest in capturing that information.

Here's a video showing the problem I'm having. https://storyxpress.co/video/lmcit8hgykqye1v0q

How do I get Pabbly to stop requiring company data when updating Keap?
 

ArshilAhmad

Moderator
Staff member
Hi @emeraldlake,

The Company Name no longer appears to be added to the contact; please confirm the same from your end.
1694375271309.png


Please map the Contact ID instead of the email address and try again.
1694375846129.png
 
The only reason the company isn't being added to the contact is because I went into Keap and deleted all the companies there. Before that, Pabbly insisted on inserting it.

As for the tagging issue, thank you. Your solution worked.
 

ArshilAhmad

Moderator
Staff member
Could you please add a dummy company to your Keap account and then attempt to add a new contact using the 'Create/Update Contact' action event while leaving the Company ID field empty?
1694536780965.png
 
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