Payment not linked to our account – Receipt #1884-1370

Hello Pabbly Support,

Our account is registered under [email hidden]. We were using the free plan and were prompted to upgrade. We purchased the $19 monthly plan, but the payment does not appear to have been linked to our account, and the upgrade has not been activated.

Our receipt number is 1884-1370.

Could you please check the payment and apply the upgrade to our account?

Thank you for your help.

Hello Milan,

Thank you for reaching out to us.

Could you please confirm which email address was used when making the payment? Once confirmed, we’ll check the payment details and guide you further.

Hello Naman,

I am sending you the email address which I used in the payment:
[email hidden]

Thanks.

Hello Milan,

Thank you for sharing the email address.

Please allow us some time and we'll reach out to you once checked and reviewed.

Hello Milan,

Thank you for your patience.

The subscription has now been transferred to [email hidden].

Please log in to your account and check whether the subscription and associated features are now accessible.

Kindly confirm once you’ve checked.