How to switch my Stripe account without breaking existing subscriptions

I use Pabbly Subscription Billing with Stripe as my payment gateway. My current Stripe account is registered in Germany. I have now created a new Stripe account in the USA (for my US company), and I want to move to the new account.

I have active subscriptions from existing customers that renew automatically. I do not want any renewal payments to fail.

My questions:

• 1) If I replace the Stripe API keys in Pabbly with the keys of the new Stripe account, what happens to my existing active subscriptions? Will their renewals still work, or will they fail?
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• 2) Stripe offers to migrate my customers and their saved cards from the old account to the new account, keeping the same Stripe customer IDs. If I do this migration first, will Pabbly then be able to charge renewals through the new Stripe account?
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• 3)Is it possible to connect both Stripe accounts at the same time, so old subscriptions keep renewing on the old (German) account and only new customers use the new (US) account?
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• 4) What is your recommended step-by-step process for switching Stripe accounts without losing any renewals?

Thank you!

Hello Sven,

Thank you for reaching out with these detailed questions regarding your Stripe account migration!

To ensure we provide you with the most accurate process and prevent any disruption to your existing active subscriptions or recurring payments, I have forwarded your query to our senior technical team for review.

Please allow us some time to consult with the team. We will get back to you with a detailed response and step-by-step guidance as soon as possible.

Hi,

Since you have created a new Stripe account for your US company, you can connect the new Stripe account separately in your Pabbly Subscription Billing account.

Please follow our Stripe integration guide to connect the new Stripe account:

Stripe Integration Guide – Pabbly Subscription Billing

Once the new Stripe account is connected, you can use the newly connected Stripe account for your new subscriptions, while your existing setup remains unchanged.

Since you already have active subscriptions on the existing German Stripe account, we recommend not replacing the existing Stripe API credentials immediately, as doing so could affect how your existing subscriptions are processed.

I’ve connected the new Stripe account and updated my plans to use the new connection. I’ve also kept the old Stripe connection active for the existing subscriptions. Thanks for your help!

Hello Sven,

You're very welcome!

We're glad to hear that everything is connected and setup properly. Keeping the old connection active while pointing new plans to the new Stripe account is the best approach to ensure seamless renewals.

If you ever need any further assistance or run into any other questions, please feel free to reach out to us anytime!