• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed.

Product variant at Digistore-24

Chris0032

Member
Hello,
I have created product variants at Digistore-24.

In my case, an online course with different times to book.
Example: Variant 1:

The course will take place on February 14th. 22 instead

further variant 2:

The course will take place on February 16th. 22 instead

This variant is displayed at Digistore as soon as an order is received.

But not on Google Sheet... The Product Variant field is missing...

What should I do? So that I can see in the sheet that the customer bought variant 1?

see the Image 1+ 2

Thank you very much
 

Attachments

  • Product-Variante-1.png
    Product-Variante-1.png
    35 KB · Views: 107
  • not-see-the-product-variant.png
    not-see-the-product-variant.png
    7.9 KB · Views: 106
P

Pabblymember11

Guest
Hey @Chris0032

It seems like Digistores' API doesn't send the product variant's data to the trigger response from their end. Whereas the trigger event that "Digistore24: New Order Event" is a descriptive-based webhook trigger, which only captures the data directly from the Digistore and it is something that we cannot manipulate.
 
Top