• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Thursday, 5th March 2026.

Purchase Information sent to Facebook

Anshuman

Member
I want to send to Facebook a purchase confirmation event after a successful purchase. I have also implemented the same, but it is not showing up in FB ads manager, even after configuring. Kindly assist me in setting up correctly
 
P

Pabblymember11

Guest
Hey @Anshuman

Seems like the Pixel Id you are passing might not exist or invalid and also you do not have the proper permission to use it. Please check for the permission to use the pixel Id.

Further, do pass the Click ID (fbc) and Browser ID (fbp) once and then try again.

2022-10-08_17h58_26.png
 
Top