QBO Invoice Trigger

Your Workflow URL
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZjMDYzNDA0M2Q1MjY1NTUzMDUxM2Ei_pc
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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.
We are getting blank values for our QBO invoice trigger - Class Tracking is on in QBO. Any idea why this is happening?

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Preeti Paryani

Well-known member
Staff member
Hey @WOW Branding,

Could you please confirm if there are any invoices available in the QuickBooks Online account that you have connected to Pabbly Connect?

Also, to help us understand the setup better, kindly share a short screencast of the connection process you followed while connecting QuickBooks Online. This will allow us to review the configuration accurately and assist you more effectively.
 
Once we made the connection, we made a new invoice for the purpose of testing in Pabbly. Also tried to create a new connection and got the same result. The connection to our Quickbooks seems to be validated but no data from the invoices are coming through. What do you suggest fro me to try so the Labels and Values come through? Should I create another new. invoice in QB?
 

Preeti Paryani

Well-known member
Staff member
Hello @WOW Branding,

Thank you for the update.

To investigate this issue accurately, we request you to please share a short screencast of the entire QuickBooks Online connection process

At this stage, without reviewing the exact configuration and flow followed during the connection, it is not possible for us to determine why the invoice data is not being captured or why labels and values are not appearing as expected.

Once we have the screencast, we will be able to review the setup in detail and guide you with precise next steps. Until then, creating additional invoices may not resolve the issue conclusively.
 
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This is what we see in the set up we can't continue with the connection as we have the Quickbooks as the trigger of the workflow. Hoping to get some clarituy on what can be going wrong. (note, i'm sharing the simple resposne format but the advance looks exactly the same)

Thank you
 
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