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Query on triggering the Whatsapp Messages

GUGAN M

Member
Hi Team,
Here i have a doubt regarding triggering the Whatspp Messages via WA Tool box

I have made an integeration with Google sheets and wa tool box

whenever a new row is entered it should a whatsapp message to the owner
In that i have completed the setting up process
Now the problem is I am getting the message only if click save and test request it does not send automatically this is not correct .
It has to send the message automatically when i did not click the save and test request
Pls tell me any way to clear this....now i have to get mesages if i am in offline too..... Pls share me any referal videos toooo....
Thank you
 

ArshilAhmad

Moderator
Staff member
Hi @GUGAN M,

When entering the data into your Google Sheets, make sure to add the data to your trigger column as well in order to trigger the workflow.
1714020445983 (1) (1) (2) (1) (2) (2) (1).png


To make automation work, you need to enable 'Send On Event' if you're manually entering data into your Google Sheets. If the data added to your Google Sheets comes from another API or third-party application, you also need to enable 'Auto Send on Schedule'.
1714020430825 (1) (1) (1) (1) (2) (2) (1).png


Note: If your data is being added from an external source/API, your workflow will take up to 1 hour to get triggered.
 
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