Response Collection

[Xartup]

I have been trying to test my workflow by collecting the test response but everytime we are getting this result (attached below), even after trying many ways out to solve this issue.

Your support is very slow and we are failing in attempting to migrate from automate.io to pabbly since last 7 days. Let us know if there is an efficient way to get a one-time support from your end so that we can setup everything, or we'd rather prefer continuing with automate.io.

Please let us know of any solution for the above mentioned problem.

 

[Pabblymember11]

Hey @Xartup

We are currently looking into the PipeDrive: Updated Stage trigger event since the trigger is not getting any data from the Pipedrive.

Please allow us some time, we will get back to you with an update soon.

 

[Xartup]

Also the chat api action isn't working at the end. We aren't able to figure out the issues properly with pabbly. Is there a possible way to connect on zoom and resolve it? The forum replies are time consuming.

 

[Pabblymember11]

Hey @Xartup

Have you tried reconnecting the action step again also make sure that your WhatsApp is connected to the internet while the Chat API is being used?

 

[Pabbly13]

Hey @Xartup !

Thanks for waiting.

We checked the concern with the PipeDrive support and it seems that you are updating deals, but the webhook is set for updating stages.

The difference here is that when moving a deal between stages, the update is made on the deal.

Updates in stages are if you change the stage name, or the order of the stage.

If you are making changes in the deal from moving one stage to another stage, then in that case you need to use Update Deal event to make it trigger for you in the workflow-

Hope, this works for you.

 

[Xartup]

Hey @Subin

We tried the "Updated Deal" thing out but this is the end result which we've received (Screenshot attached below). Please help us out with this.

 

[Pabblymember11]

Hey @Xartup

Kindly switch on the workflow and try giving a test submission from your account.

 

[Xartup]

Hey @Xartup

Kindly switch on the workflow and try giving a test submission from your account.

View attachment 8750

The workflow was kept on while testing the integration.

 

[Pabblymember11]

Hey @Xartup

We have recorded a short video on your concern, kindy check that out and try again.

https://www.screenpresso.com/cloud/RCQ3f/