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Send Shopify Draft Order screen Custom Message field is it html or

The field allows more than one line, I saved text and went back and used ENTER to move text to next line, saved it and verified that it saved as is. Can I add links or images or html to that field?
 

ArshilAhmad

Moderator
Staff member
Hi @mktg2contractors,

Shopify hasn't stated in its API documentation whether the Custom Message field supports HTML or not. I suggest you add HTML and try it out at your end.
 
Thank you, will test it. If I create an automation to resend a draft order every 30 days for a year, would the automation still run in month 7 if the customer purchased through the draft order in month 6?
 

ArshilAhmad

Moderator
Staff member
Yes, it will continue to send the invoice for the draft order for the entire year even if the customer has made the purchase.
 
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