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Send Shopify Draft Order screen Custom Message field is it html or

The field allows more than one line, I saved text and went back and used ENTER to move text to next line, saved it and verified that it saved as is. Can I add links or images or html to that field?
 

ArshilAhmad

Well-known member
Staff member
Hi @mktg2contractors,

Shopify hasn't stated in its API documentation whether the Custom Message field supports HTML or not. I suggest you add HTML and try it out at your end.
 
Thank you, will test it. If I create an automation to resend a draft order every 30 days for a year, would the automation still run in month 7 if the customer purchased through the draft order in month 6?
 

ArshilAhmad

Well-known member
Staff member
Yes, it will continue to send the invoice for the draft order for the entire year even if the customer has made the purchase.
 
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