stoppped from sending

Status: Awaiting reply · Asked by Andrew Coupe on · 0 views

Andrew Coupe — Question ·
i have cleaned my subscriber list.  Can i start to resend now?
Pabbly Support — Reply ·

Hello Andrew,

Thanks for the update and for cleaning your subscriber list.

Before we can restore your email sending capacity, please help us verify the cleanup by sharing the following:

1. Upload the cleaned subscriber list to your account, then apply the Unsubscribed and Bounced status filters to confirm no addresses with those statuses remain.
2. If you used a verification/cleaning tool, please provide proof of the cleanup, such as the invoice for the verification service and the verified email list.

Once we receive and review these, we can proceed with restoring your sending capacity. Please share an update and we'll be happy to assist further.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Andrew Coupe — Reply ·

Hi,

I uploaded new csv's to overwrite data yesterday and then i deleted teh bad contacts, you should be able to see that in the account history. Atttached is the screen shot for remaining leads from nexxgen list cleaned by emailawesome.com

I removed all bounced emails from the account.

Attached is a screenshot of cleaning method please review import and delete history.

Advise me

Kind regards,

Andrew

Screenshot 2026-11-11 at 21.46.02.png

Back to all forum threads · Log in to reply