Urgent: All Previous Data and Configurations Missing from My Account

Hello Pabbly Support Team,

I am experiencing a serious issue with my Pabbly Email Marketing account.

All my previously saved data, campaigns, contact lists, templates, and configurations appear to have disappeared. I am unable to access my previous work, and it seems like my account data has been wiped out.

I was previously able to access and work with these settings and saved information, but now everything appears to be missing.

I have not intentionally deleted any of my data.

I request your technical team to urgently investigate this issue and check whether my previous data and configurations can be restored.

Please help me recover my previous account setup, as this is affecting my ongoing work.

I would appreciate your prompt response and assistance.

Thank you.

Hello Junaid,

We have checked this from our end, and it appears that you have not selected the business in your Pabbly Email Marketing account.

Please follow the steps below to select your previously configured business:

1. Log in to your Pabbly Email Marketing account.

2. Navigate to the Business Selection option (business dropdown) in the top-left corner of the dashboard.

3. Click on the dropdown to view the available businesses.

4. Select the business you were previously using.

Please select your previously configured business from the business selection option. Once selected, you should be able to access your previously saved campaigns, contact lists, templates, and other configurations.