Stuck on creating flow with WATI and Woocomerce

[subin kumar]

I have created a flow Woocommerce and WATI to send an order confirmation on WhatsApp. Now I wanted to create another task, if the order status changed to shipped I need to send another whatsapp message to the same customer. How can I do this?

 

[Pabblymember11]

Hey @vmpetsmart

You can try the Filter action step and use the Order status label field where you can manually type the name of the status which you want to process.

Kindly try this at your end and let us know if that works for you.

 

[subin kumar]

Hey @vmpetsmart

You can try the Filter action step and use the Order status label field where you can manually type the name of the status which you want to process.

Kindly try this at your end and let us know if that works for you.

View attachment 11381

I am sharing my flow here.

when this flow completed I need to sent the user with their tracking link on whatsapp. What I have did is add one more filter to get the status as shipped, but test response is error

 

[Pabblymember11]

Hey @vmpetsmart

We understood your concern, kindly place the filter condition to shipped and manually type the message as Shipped in the next action step, so that it will always send the message when an order gets shipped. Though setting up the filter condition will give you false results in the initial setup but will run accordingly in automation.

Please check out the following video tutorial on your basic understanding of the Filter action step.

 

[subin kumar]

yes but i need map the data of tracking link from the last filer response. If the response is error, how can retrieve the data and map to the next action

 

[subin kumar]

above custom parameters are fetched from woocomerce order, So after I applying the filter as shipped ->where can get the mapping data?

 

[Pabblymember11]

Hey @vmpetsmart

Could you please tell us that have you created a custom order status for "Shipped" in your WooCommerce?

 

[subin kumar]

Yes, When the order status changed to shipped from processing, I need to trigger a whatsapp template message.

 

[Pabblymember11]

Hey @vmpetsmart

Please tell us that have you created a custom order status for "Shipped" in your WooCommerce?

 

[subin kumar]

Actually I have renamed the Completed status as Shipped in woocomerce.

 

[subin kumar]

this is my whatsapp template. Now i need to fetch the above parameters.

Those parameters were not available on pabbly system woocomerce, because of the filter doesn't getting the response as true.
Please help me into this, I am stucking for more than week.

 

[Pabblymember11]

Hey @vmpetsmart

If you have used the Completed order status as "Shipped" then you can simply use it in the filter condition and set the WhatsApp API accordingly for the order which is shipped.

 

[subin kumar]

@Supreme ok. let me try this and update

 

[subin kumar]

@Supreme . Test response is not getting.

 

[Pabblymember11]

Hey @vmpetsmart

Kindly avoid the initial setup response since you didn't have the correct values in the filter condition.

So, please give it a live test submission at your end and let us know if that works for you.

 

[subin kumar]

Hey @vmpetsmart

Kindly avoid the initial setup response since you didn't have the correct values in the filter condition.

So, please give it a live test submission at your end and let us know if that works for you.

I have tested it live. since there is no data received from it. The only problem is my filter condition status is not getting result. Only if getting the result means I can map the data for my WhatsApp template.

 

[subin kumar]

Hey @vmpetsmart

Kindly avoid the initial setup response since you didn't have the correct values in the filter condition.

So, please give it a live test submission at your end and let us know if that works for you.

I have an API details with me. Can you help which value to be filled in which places.
This is for retrieving my order tracking number and details

Above is the page I am connecting to by API.
Below images are the documentation provided by the plugin author website which I have connected with me woocomerce.

 

[Pabblymember11]

Hey @vmpetsmart

I have tested it live. since there is no data received from it. The only problem is my filter condition status is not getting result. Only if getting the result means I can map the data for my WhatsApp template.

As we can see from your recent workflow history logs your workflow is processing the WooCommcerce Order correctly as per your filter condition.

I have an API details with me. Can you help which value to be filled in which places.
This is for retrieving my order tracking number and details

Above is the page I am connecting to by API.
Below images are the documentation provided by the plugin author website which I have connected with me woocomerce.

Kindly share the complete API documentation URL for the same.

 

[subin kumar]

@Supreme

Authentication - TrackShip Docs

All API calls must include this header to authenticate the usage of TrackShip API. Replace the API_KEY_HERE with your own API key. and Replace the APP_NAME with your app name How to find your API Key Navigate to Account Setting > API Key, you can copy your key to the clipboard by clicking the...

docs.trackship.info

Create a tracking - TrackShip Docs

Create a shipment tracker for Custom App URL https://api.trackship.com/v1/shipment/create/ Header Parameter: CURL POST request: Request Parameters: Parameter Type Description tracking_number(required) String Tracking number for the package tracking_provider(required) String Unique code of...

docs.trackship.info

API Reference - TrackShip Docs

Find the complete reference documentation on how to use TrackShip REST API and webhook services. How to get your API Key? Navigate to Account Setting > API Key, you can copy your key to the clipboard by clicking the copy your API Key. The API Key will be used to authenticate you when you use […]

docs.trackship.info

Shipment Tracking API - zorem Docs

The WooCommerce REST API enable external apps use a set of API endpoints to read and write various parts of WooCommerce data. The AST plugin extends the WooCommerce Rest API and adds Shipment Tracking endpoints that allows to create, view, and delete shipment tracking information in orders. To...

www.zorem.com

 

[Pabblymember11]

Hey @vmpetsmart

Please check out the following screenshot for using "Add Shipment tracking" in API by Pabbly, kindly use "custom request" to use the API.

In a similar way, you can design other action steps too at your end.