Subscription DATE Change.

[Lucho]

Is there a way to change the date of a subscription?
As an example, if a customer creates a subscription that is to be billed on the 11th of the month, and they call and ask to change the date to the 17th, how would we go about doing that?

And is there a way to create a subscription that starts on a specific date? We are moving from Infusionsoft to GHL and Pabbly and want to be able to have our current customers continue to have the same billing date they currently have. So we want to be able to create a subscription and have it start on x date. How do we do that?

 

[Vipin Mishra]

Hello Lucho,

We are glad to inform you that you can change the Billing Date in Subscription tab.

1. Go to the Subscription tab, search for the specific subscription for which you want to change the billing date then click on that Mail Id of customer.
2. Then you will be directed to the page where you will get the Changing option of Billing Date.

Also, we would like to inform you the method to Import your subscriptions to Pabbly Subscription Billing.

1. Go to the Customers tab and Click on 3 dots given on the top right corner.
2. Click on Import From CSV.

3. Upload the CSV file and also you get the sample CSV data to test.

NOTE :- Also you will get the option of Subscription Start Date column so Add Next Billing Date (on which Date you want your customer to pay in PSB) in that Column then your customer will charge on the that date.

Video link for Import -

Also, we would like to know which Payment Gateway you were using for your older customers.

Hope the above information helps.

If you need further support please reach out to us.

Regards,
Vipin

 

[Lucho]

Thank you for your help Vipin!
Follow up question, if I import clients from Stripe, can I then use their information to start a subscription via Authorize.net instead of continuing to use Stripe?

 

[Vipin Mishra]

Hello Lucho,

We would like to inform you that you can import your customers via CSV file, while importing the customer Add Offline Payment method in Payment Gateway Column.
Once you will import then Invoice will get create with the Payable option including the Gateways which you will provide in your Gateway option then you can share the Invoice link to your customer so they can pay through that Invoice, also their Details will get saved in your system through this Invoice payment and will deduct the Charges Automatically from the next Billing Date in the recorded Gateway (Authorize.net in your case).

please refer to the link for customer import :-

Customer Import and Export | Pabbly

Import the customers dta directly from you Stripe payment gateways account or from a CSV file into the Pabbly Subscriptions account.

www.pabbly.com

Regards,
Vipin Mishra