Task not found?

[Ingrid]

Your Task History ID

IjU3NjAwNTZmMDYzZTA0Mzc1MjZkNTUzNTUxMzI1MTY2NTQzMCI_3D_pc

I received an email with subject: "A quick notice about recent task execution"

Inside it shows an error for my "Pinterest" workflow

{
"error > type": "INVALID_PERMISSIONS_OR_MODEL_NOT_FOUND",
"error > message": "Invalid permissions, or the requested model was not found. Check that both your user and your token have the required permissions, and that the model names and/or ids are correct."
}

If I click on the task to see it on my account it says "Task history not found."

So I'm not sure if the tasks will not trigger, if something is wrong, or if this email was a glitch?

 

[Arshita]

Hey @Ingrid

As I can check your workflow which is running properly and working fine.

Also, the error you are receiving of "INVALID_PERMISSIONS_OR_MODEL_NOT_FOUND", means there is some permission error with the Airtable so please check the permissions and also check the scopes from the below screenshots.

You can also chekc the API documentation of Airtable for a better understanding:

Airtable | Everyone's app platform

Airtable is a low-code platform for building collaborative apps. Customize your workflow, collaborate, and achieve ambitious outcomes. Get started for free.

airtable.com

 

[Ingrid]

I will do that Airtable check! But is it normal that I got the email stating the error and the task link is not found, and no error is showing the task history for any workflow???

It even made me think it wasn't a Pabbly email but it knew my workflow and it was linked to my account.

I checked and the workflow completed successfully as normal — so now it's even weirder that I got that partial fail email without it actually failing, so maybe just a glitch?

 

[Arshita]

Hey @Ingrid

I kindly request you to provide a screenshot of the email indicating the email ID and the date it was received so that I can check and help you.

 

[Ingrid]

Sure thing! Here's a screenshot

 

[Arshita]

Hello @Ingrid

Thank you for sharing the screenshots.

The error of "INVALID_PERMISSIONS_OR_MODEL_NOT_FOUND", means there is some permission error with the Airtable only.

Apart from this, everything is working properly and fine.

If you are again receiving any email related to this please let me know.

 

[Ingrid]

Will do! Thank you!