Templates not shown

[sze]

Hello, the problem we encountered this time is that we have nine templates that have been approved by Meta. Then they are also displayed after Chatflow synchronization, but only five are displayed in "Flows Start", and the rest are not displayed.

Could you please advise on how to resolve this? Thank you.

 

[Preeti Paryani]

Hello @sze,

We would like to inform you that templates with Quick Reply buttons are currently supported only under the Flows section.

Please let us know if you need any assistance setting it up.

 

[sze]

OK, I understand. Only templates with reply buttons can be displayed in the Flows section. Thanks for the answer

 

[Preeti Paryani]

Hello @sze,

Glad we could help.