Thanks.io Bugs

[orangezach]

When get the following errors:

The 6x9 post card requests a sub account, and will not let me select my main account.

The windowless letter asks for the image web address. Is it possible for this to auto populate the existing image templates like the other send types.

 

[Pabblymember11]

Hey @orangezach

In the " Thanks.io: Send Windowless Letter" action step you need to pass the Image URL to send the letter which is mandatory from the API itself.

So, you need to pass the Image URL and it is not possible to send the existing image.

thanks.io API

**Visit** [https://dashboard.thanks.io/profile/billing](https://dashboard.thanks.io/profile/billing) **to turn on testing mode while testing to automatically cancel all submitted orders. Otherwise you have 1 hour to cancel an order.** # API Tokens Tokens can be generated on your API Access...

api-docs.thanks.io

 

[orangezach]

Hey @orangezach

In the " Thanks.io: Send Windowless Letter" action step you need to pass the Image URL to send the letter which is mandatory from the API itself.

So, you need to pass the Image URL and it is not possible to send the existing image.

thanks.io API

**Visit** [https://dashboard.thanks.io/profile/billing](https://dashboard.thanks.io/profile/billing) **to turn on testing mode while testing to automatically cancel all submitted orders. Otherwise you have 1 hour to cancel an order.** # API Tokens Tokens can be generated on your API Access...

api-docs.thanks.io

Thank you. What about the Sub Account problem with the 6x9 postcard?

 

[Pabblymember11]

Hey @orangezach

We cannot see any option to fetch the main account in the Sub-account field. So, if do not pass it in Sub Account then you may leave the field empty by toggling the map button.