The Number 573124620589 dont actualize

Status: Answered · Asked by PERFORMANCE FACTOR SAS on · 0 views

PERFORMANCE FACTOR SAS — Question ·
This Number dont sync with the ppbly acunta, i reconnect, i can send templates but idont recieved in pabbly-
Pabbly Support — Reply ·

Hello,

Thank you for reaching out. It sounds like your number can send templates but is not receiving incoming messages after reconnecting. This typically happens because the webhook subscription needs to be reactivated after a reconnection.

We reactivated the webhook subscription and incoming messages and notifications are now being received. Please test at your end.

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Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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