Is it possible to create a slot booking whatsapp flow where the date and time available are fetched through my server?
Status: Answered · Asked by Bhupinder Singh on · 0 views
Hello Bhupinder,
Thank you for reaching out.
You can build a WhatsApp slot-booking flow using Pabbly Chatflow and Pabbly Connect, where the available dates and time slots are retrieved dynamically from your own server.
The general approach would be:
Collect User Details: Use Pabbly Chatflow to collect the required information, such as the preferred date or service.
Connect with Your Server: Use an API request or webhook to send the collected details to Pabbly Connect.
Fetch Available Slots: In Pabbly Connect, use API by Pabbly to call your server's API and retrieve the available dates and time slots.
Present Available Slots: Use the API response to proceed with the booking interaction in Chatflow, subject to the supported response-handling capabilities.
Confirm the Booking: Once the user selects a slot, send the selected details to your server to complete the booking.
To guide you with the correct configuration, could you please clarify:
Does your server already have an API endpoint that returns available dates and time slots?
Can you share a sample API response (with any sensitive information removed)?
Do you want users to select the available slots directly within the WhatsApp chat?
Based on these details, we can clarify the available integration options and point you in the right direction for implementing this functionality.