• ⚠️ Important: This forum is being discontinued.

    We've moved community discussion to a new platform — better search, faster replies, and tighter integration with the Pabbly apps you already use.

    • Sunset date: 23 July 2026 (this forum will go offline after that)
    • Until then: Login remains available for 30 days
    • Continue the conversation: https://sales.pabbly.com/forum

Token is Required Error for my Upsell/Downsell

alexco888

Member
Hi.

I hope you are great.

I am making some tests to my website with the Test Gateway. Everything was working smoothly but then it stopped working.
The first step (the normal purchase) before the upsell/downsell funnel is working correctly, on the next step (with my upsell) is when I had this issue, after trying to buy the upsell I receive an error (Token is Required) and I am not able to proceed with the upsell. If I decide to continue to the downsell step the same happens.

Can you please let me know how to fix that bug?
1717798398329.png
 
D

Deleted member 9923

Guest
Hello @alexco888 ,

Please allow us some time to investigate this on our end. We will promptly update you as soon as we have any information.
 
D

Deleted member 9923

Guest
Hello @alexco888 ,

This issue has been fixed. Please check it on your end and let us know if there are any other concerns. We are here to assist you.
 
D

Deleted member 9923

Guest
Hello @alexco888 ,
Thanks for the update, we'd love to hear your thoughts! If you have a moment, please rate us on Google. Your feedback helps us improve.
 
Top