Typeform -> HighLevel: tasks not executed

[MarcoZ]

We connected a Typeform Form to HighLevel

95% of the tasks are executed.

5% are not, and we get this error message via email:

Hello Giorgia Bernabe',

This email is to notify you that for the workflow "Test ADHD" , a recent task was not executed due to following error -​

Task History ID: IjU3NjUwNTZlMDYzMDA0MzA1MjZmNTUzYzUxM2I1MTY3NTQzODBmMzIi_pc
Step Name: LeadConnector V2 > Create or Update a Contact
Connection Name: LeadConnector V2 #1
Task Error Detail:

{
"message": "Pass at least one of number, email query parameter",
"error": "Bad Request",
"statusCode": 400,
"traceId": "1fb329d1-bde2-490e-bd9b-c6c53bbbf8d1"
}

 

[Preeti Paryani]

Hello @MarcoZ,

The issue you're encountering is due to the email address not being received in the trigger response. As a result, the "LeadConnector: Create or Update a Contact" action fails because the email is a required field.

To prevent this, we recommend either:

• Adding a filter step to check for the presence of the email key before proceeding, or
• Making the email field a required field in your form.