• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Unable to fix this error

jkfarrelly

Member
Is there someone who can help fix this error for me please? I have tried disconnecting and reconnecting and I still get the same error
 

Attachments

  • Screenshot 2023-03-21 at 12.42.49 pm.png
    Screenshot 2023-03-21 at 12.42.49 pm.png
    212.6 KB · Views: 106
A

Arshita

Guest
Hello @jkfarrelly

In this scenario, I kindly ask you to take the necessary steps to re-establish the connection with the Facebook lead ad account as it appears that the reason for the problem is due to a recent change in the password for your Facebook account.

Thus, in order to resolve this issue, you need to reconnect with the Facebook lead ad account and recapture the response.

Additionally, after making the connection it is requested that you also reconnect with the Mailer lite account and remap the fields as required.


2023-03-21_10h17_43.png
2023-03-21_10h19_10.png

Once all these steps have been completed, please inform me if you continue to facing the same issue.
 
Top