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Unable to fix this error


Is there someone who can help fix this error for me please? I have tried disconnecting and reconnecting and I still get the same error


  • Screenshot 2023-03-21 at 12.42.49 pm.png
    Screenshot 2023-03-21 at 12.42.49 pm.png
    212.6 KB · Views: 62


Staff member
Hello @jkfarrelly

In this scenario, I kindly ask you to take the necessary steps to re-establish the connection with the Facebook lead ad account as it appears that the reason for the problem is due to a recent change in the password for your Facebook account.

Thus, in order to resolve this issue, you need to reconnect with the Facebook lead ad account and recapture the response.

Additionally, after making the connection it is requested that you also reconnect with the Mailer lite account and remap the fields as required.


Once all these steps have been completed, please inform me if you continue to facing the same issue.