Unable to paste a new razorpay webhook url from pabbly on razorpay

Status: Open · Asked by Jagannath Das on · 0 views

Jagannath Das — Question ·
I copied a razorpay webhook url from pabbly and tried pasting it in razorpay webhook section. It is not creating this new webhook. I have attached the screenshot for your reference.
Screenshot (1223).png
Pabbly Support — Reply ·

Hello Jagannath,

Thanks for reaching out, and for sharing the screenshot.

We understand that you’re unable to create a new webhook in Razorpay after pasting the webhook URL generated by Pabbly Connect.

Please try the following steps:

  1. Verify that the webhook URL copied from Pabbly Connect is complete and correct.

  2. Ensure that the appropriate event, such as payment.captured, is selected in Razorpay.

  3. Refresh the Razorpay dashboard and try creating the webhook again. You can also log out and log back in before retrying.

If the issue persists, please share your workflow URL and the error details at support@pabbly.com so our team can investigate further and assist you.

Thanks & Regards,
Vinay Jain
Customer Support Associate
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