waiting for webhook response

Status: Closed · Asked by Grizz Berr on · 0 views

Grizz Berr — Question ·
I followed the youtube intrsuctions step by step and still its says "waiting for webhook response" and no customer data imported from stripe
Pabbly Support — Reply ·

Hello Grizz,

We checked your workflow, and the trigger is configured with the Stripe → New Charge event. This event should trigger when a customer’s card is successfully charged in Stripe.

To troubleshoot why Pabbly Connect is still showing “Waiting for Webhook Response”, please check the following:

  1. In your Stripe account, verify whether the card/payment shown in your setup was actually charged successfully.

  2. If the charge was successful, please share the Charge details and cURL/request details with us showing that it was captured.

  3. In Stripe, please open the webhook configuration and check whether the webhook event was delivered and what response/payload was sent to Pabbly Connect (if any).

  4. Please share a screenshot of the webhook event/delivery details, including the data received/sent (if any).

  5. Also, please cross-check that the webhook URL configured in Stripe exactly matches the webhook URL generated in Pabbly Connect.

Once we have the charge details, cURL, and webhook delivery screenshot, we can verify where the response is getting missed.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support
Pabbly Support — Reply ·

Hello,

Just following up on our previous email to check if you need any further assistance from our end.

Please feel free to let us know if you have any questions or concerns. We’ll be happy to assist you.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support
Pabbly Support — Reply ·

Hello!

It seems that the matter has been resolved, as we haven’t received any further queries from your side.

If there are any other concerns, please do let us know. We will be happy to assist you.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support

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