Webhook Capture for Thrivecart not working

Status: Open · Asked by Emily Lee on · 0 views

Emily Lee — Question ·
Hi

I'm trying to connect Thrivecart with Brevo. I cant seem to do the first part which is to get the response from Thrivecart

I created my API key in Thrivecart, Event  = Products Purchased (All Products), test mode. My thrivecart landing page is in test mode, I made purchase but nothing is showing. 
Ajay kumar srivastava — Reply ·

Hi,

This usually happens due to a few common testing setup errors. Please verify these 3 points to capture the response:

Webhook State: Ensure the Pabbly Connect webhook tab is actively showing "Waiting for Webhook Response" before you click the purchase button.

Webhook Mapping: Make sure you haven't just generated the API key, but have actually pasted the Pabbly Webhook URL inside Thrivecart Settings > API & Webhooks > Webhooks for the purchase event.

Complete Checkout: Use the official Thrivecart test card numbers and complete the checkout fully until you reach the final success page. Doing this in an Incognito window helps avoid caching issues.

Hope this helps!

Thanks

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