Unable to sync catalog from meta to what app

[Boutique Living]

Unable to sync catalog from meta to what app number, I have been trying this from last 1 months. since customer support is not able to help on this.
All the setting are as per the video given. Even the on chat flow it shows the catalog is sync but nothing gets loaded.
Is any one using this feature or its just a fraud from the pabbly team to get subscription.

 

[Preeti Paryani]

Hello @Boutique Living,

We’re sorry to hear about your experience so far. To assist you better, could you please share the email address associated with your Pabbly Chatflow account along with a screen recording showing the exact steps you’re following as per the setup instructions?

Additionally, please mention the ticket IDs under which your conversations with the support team were ongoing. This will help us review the case thoroughly and provide appropriate assistance.

Looking forward to your response so we can help resolve this for you.

 

[Boutique Living]

Hello @Boutique Living,

We’re sorry to hear about your experience so far. To assist you better, could you please share the email address associated with your Pabbly Chatflow account along with a screen recording showing the exact steps you’re following as per the setup instructions?

Additionally, please mention the ticket IDs under which your conversations with the support team were ongoing. This will help us review the case thoroughly and provide appropriate assistance.

Looking forward to your response so we can help resolve this for you.

[email protected]
ticket no. 145650
Response from you people is not good. it seems that you guys don't know what you are doing.

 

[Preeti Paryani]

Hello @Boutique Living,

We understand your concern. As this is a newly launched application, the error you have reported is being encountered for the first time, which is why it is taking additional time to diagnose and resolve.

Your case has already been escalated to our development team and is actively being worked on. To ensure all communication remains organized and to avoid any confusion, we recommend continuing this discussion over email, where the complete history of the matter is already being maintained.

We appreciate your patience and understanding in this regard.