• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Urgent - LeadConnector v2 stopped working

"statusCode": 401,
"message": "Invalid JWT"
Same issue... I manually re-execute the failed steps, and it works for 24 hours... then fails again. Please escalate
 

Preeti Paryani

Well-known member
Staff member
Hello @John Michael,

Upon checking the task history you shared, it appears that the failed steps were re-executed. Could you please disable the auto re-execution setting and let us know if the issue persists? Additionally, please share the Task History ID so we can investigate further and assist you more effectively.
 
Hello @John Michael,

Upon checking the task history you shared, it appears that the failed steps were re-executed. Could you please disable the auto re-execution setting and let us know if the issue persists? Additionally, please share the Task History ID so we can investigate further and assist you more effectively.
No, because I need this to work for my clients. More failed today
IjU3NjUwNTY4MDYzNTA0Mzc1MjY1NTUzMTUxMzY1MTY2NTQzNjBmMzQi_pc

You should be able to check Pabbly internal logs
 

ArshilAhmad

Moderator
Staff member
The logs change when the workflow is re-executed. If possible, please disable auto re-execution temporarily. You can re-enable it once the error has been captured in your Task History. We need a Task History ID that hasn’t been re-executed in order to accurately diagnose the issue.
 
Top