Urgent: WhatsApp Coexistence Number Showing Ineligible – Error 2494064
Status: Awaiting reply · Asked by Salon spotter on · 0 views
Hello Pabbly Support Team,
We are using Pabbly Chatflow for our business, Salon Spotter.
We want to connect our existing WhatsApp Business App number through WhatsApp Coexistence while continuing to use the same number on the WhatsApp Business App.
However, during Embedded Signup, our number shows as Ineligible.
We are also facing Error Code 2494064.
We request your technical team to:
Check whether our phone number is eligible for WhatsApp Coexistence.
Check whether there is any previous BSP or WABA association blocking the number.
Confirm whether Coexistence is enabled for our Pabbly account in India.
Provide the exact steps to connect our existing number without deleting our WhatsApp Business account or losing chat history.
Please escalate this issue to your technical team and provide a solution.
Regards,
Salon Spotter
Himalayan Technology