• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Thursday, 5th March 2026.

Webhook is not capturing Facebook leads

Preeti Paryani

Well-known member
Staff member
Hello @AbhinaySood,

Please click on the "Recapture Webhook Response" button and capture a test lead by filling out the preview form. You can refer to the tutorial starting at the 5:40 timestamp here:
.

Additionally, ensure your workflow is enabled to capture responses in real-time.


1735880197572.png
 

AbhinaySood

Member
It is still not getting any response. I have followed all steps. Still it is like waiting for response.
 

Attachments

  • Screenshot_2025-01-03-18-23-01-99_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
    Screenshot_2025-01-03-18-23-01-99_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
    523.9 KB · Views: 121

ArshilAhmad

Well-known member
Staff member
Please log in to your Facebook and Pabbly Connect accounts in an Incognito tab, and establish a new connection with your Facebook Lead Ads account. Then, make a test submission as shown in the video shared above, and see if it gets captured in the trigger step.
1735927298370.png
 
Top