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Whatsapp Api Cloud sessions

Hello,

First Flow:
I have connected Whatsapp to a Google sheet, it is working well but it is only registering messages received, but not sent.
In process when you set the trigger (Whatsapp part), it says "Triggers when a new messagge is sent, delivered or received".

Second Flow:
I have also set some forms to send messages by Api Cloud to users, and they are working well (templates are being recieved), but the messages sent by this trigger are not being registered in first Flow.

First: How can I register messages sent (text or template)?
Second: Is there a way (solution, interface or service), to see all messages sent and recieved in the Api Cloud in e friendly enviroment (not a google sheet)? And is there a way of watching all messages Api sent or recieved, and answering manually to some of them?

Thanks!!
 

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Supreme

Well-known member
Staff member
First Flow:
I have connected Whatsapp to a Google sheet, it is working well but it is only registering messages received, but not sent.
In process when you set the trigger (Whatsapp part), it says "Triggers when a new messagge is sent, delivered or received".
Have you subscribed to all the required webhook fields from your WhatsApp Cloud API action step?

1669182883077.png


Is there a way (solution, interface or service), to see all messages sent and recieved in the Api Cloud in e friendly enviroment (not a google sheet)? And is there a way of watching all messages Api sent or recieved, and answering manually to some of them?
That you need to check with the Whatsapp Cloud API support team.
 
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