WhatsApp API not picking up my body parameters

[Jandre]

Hi Guys

My WhatsApp Cloud API is not picking up my variable / parameter in Pabbly Connect. Running this in Postman works but Pabbly is not "seeing" the body parameter.

See below Pabbly
The body parameter should be here somewhere

See error below

In postman

I have deleted the whole workflow and started over. Still no success.

Does Pabbly need the Parameters / Variables to be in a certain format. I used {name} as well as {name_1} both is not picking up in Pabbly but this works in postman / Meta Developer.

Please assist.

Thanks in advance

 

[Luv]

Hey @Jandre

Kindly allow us some time to look into this issue so that we can check and provide you an effective resolution.

 

[Jandre]

Hi @Luv
Thank you. I am using the Utility Template. Please let me know if you need anything else from my side.

 

[Preeti Paryani]

Hello @Jandre,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

 

[Jandre]

Hi @Preeti Paryani

Pabbly

connect.pabbly.com

 

[Preeti Paryani]

Hello @Jandre,

We have escalated your concern to our technical team. Please allow us some time to look into the issue and we will get back to you as soon as we have some updates.

 

[Preeti Paryani]

Hello @Jandre,

The issue has now been resolved. Kindly use the Send template Message (Beta) action and let us know if the parameter appears.

Refer to this video to learn how to use the Send template Message (Beta) action - https://www.loom.com/share/4b60f86d78ec4949b7c45919b8b690e1?sid=a5bd3c77-36c7-4de4-a78f-24d173e2a868.