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Whatsapp API workflow is a success but not getting any messages on whatsapp


Hi, I have setup Google Sheets Trigger to Receive a Response and it works
I have also setup Whatsapp API to to Send Message Template, It's Live and receiving a response too.

However I am not receiving any messages on whatsapp. Please help


  • Screenshot 2023-03-13 at 7.38.55 PM.png
    Screenshot 2023-03-13 at 7.38.55 PM.png
    284.8 KB · Views: 32


Well-known member
Staff member
Hey @ashisht

The Cloud API action step only accepts file URLs in.JPG or.PNG format. Because the file URL you are passing from Google Drive is not in the desired format, nor is it in the direct image URL that the application accepts.