WhatsApp Cloud API error message for specific numbers

[kabirkhanna]

Hi, When I using WhatsApp cloud API to sent messages, it is giving me the following error , but strangely only on specific numbers only

Error
The response received from the WhatsApp Cloud API app is shown below:

Error Message	(#100) Invalid parameter
Error Type	OAuthException
Error Code	100
Error Error Data Messaging Product	whatsapp
Error Error Data Details	Parameter Invalid
Error Error Subcode	2494010
Error Fbtrace Id	ARy9DzDcteff6QQvsRgbbhN

I checked the input parameters and they are getting parsed correctly. ( have changed he number below intentionally, but real one is a valid number)

Api Endpoint Url	https://connect.pabbly.com/api/whatsapp_cloud_api
Whatsapp Account Id	101210032XXXXX
Phone No Id	109359441XXXXX
Template Name	abp_datadriven_dmktgcompany
Template Id	50833721117XXXX
To	9814012345
Language	en
Method	post_template

Since the problem happens only on specific numbers, I am not sure what is the reason ? Anyone else faced this and has a solution ? - thanks , kabir

 

[Pabblymember11]

Hey @kabirkhanna

As we can see from your error log, it seems like you are not passing the country code along with the users' phone number as mentioned in the help text.

Kindly try again by passing the phone number and let us know how it works for you.