Why are duplicate and incorrect entries appearing in my Google Sheets across 3 different sheets?

Status: Open Β· Asked by Gulabi Pragathi on Β· 0 views

Gulabi Pragathi β€” Question Β·

We had used details Ujwala (Phone Number: 8147133839), for testing the Google Form. The test entry was entered correctly, but now we are seeing a glitch with this particular entry while processing through Pabbly.

This issue is happening across 3 different Google Sheets: the PV Seller Leads sheet, the PV Buyer Requirement sheet and the GC Meta Leads sheet, so it does not appear to be limited to a single sheet.

Please investigate the Google Sheets integration/mapping and check what is causing this issue.I have attached a screenshot for reference.

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Pabbly Support β€” Reply Β·

Hello,

Thank you for reaching out!

Please be informed that there was an issue with the Facebook Lead Ads – New Lead trigger event, which caused the issue you reported, with duplicate or incorrect entries appearing across your three Google Sheets. We understand the inconvenience it may have caused.

The issue has now been resolved. We request you to monitor the workflow from your end and confirm whether the trigger is now working as expected.

If the issue still persists, please let us know, and we will be happy to assist you further.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

🌐 Pabbly.com

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