Why this filter return false?

[tranmani]

Your Task History ID

IjU3NjIwNTZjMDYzMzA0MzE1MjZjNTUzZDUxMzQ1MTY1NTQzOSI_3D_pc

my question is like the title

but when I re-execute it, the condition return true

 

[ArshilAhmad]

Hi @tranmani,

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[Pabblymember11]

Our technical team is currently investigating the matter, therefore, we kindly request your patience.

 

[tranmani]

thank you for the update

 

[tranmani]

Our technical team is currently investigating the matter, therefore, we kindly request your patience.

Hi, are there any updates on this issue?

 

[ArshilAhmad]

Please allow us some more time. We will get back to you shortly.

 

[Pabblymember11]

Hey @tranmani

Upon analysis, it's evident that the product names sent by Woocommerce include the addition of "×". This inclusion is leading to inaccurate conditions within the filter action step of your workflow.

Certainly, could you please attempt to recapture the webhook response from your WooCommerce platform? Alternatively, kindly enter the same product name as shown during the mapping process.

 

[tranmani]

Hi @Supreme
I just updated the workflow yesterday, but if you check this task history ID (
IjU3NjIwNTZjMDYzMzA0MzE1MjZjNTUzZDUxMzQ1MTY1NTQzOSI_3D_pc
) you can see that it was not there, and like the first screenshot I provided

 

[Pabblymember11]

Please note that the characters will only show at the time of mapping the data. Kindly let us know if you have recaptured the webhook response.