workflow not running

Status: Closed · Asked by Vir Singh on · 0 views

Vir Singh — Question ·
my workflow that gets initiated when a new entry is made to google sheets is not running. i can send a manual request in google sheets via the extensions tab, but its not running on its own 
Pabbly Support — Reply ·

Hi,

Thank you for sharing the details.

Please check the following in your Google Sheet:

  1. Go to Extensions and check whether “Send on Event” is enabled.

  2. If it is already enabled and the workflow is still not triggering automatically, please try reconnecting the Google Sheets connection in Pabbly Connect and test again.

If the issue still persists after reconnecting, please share a screenshot or screen recording showing the Google Sheets settings and the issue at support@pabbly.com. We’ll check it further and assist you accordingly.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com
Vir Singh — Reply ·

its working now

Pabbly Support — Reply ·

Hi,

Thank you for confirming that it’s working now.

If the issue has been completely resolved from your end, can we close this support thread?

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com
Pabbly Support — Reply ·

Hi,

Since the issue has been resolved, we’re proceeding to close this support thread.

If you face any further issues, you can reach out to us at support@pabbly.com, and we’ll be happy to assist.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com

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