Workflow stopped working

[kjk]

Workflow stopped working on September 20th.
Even if I turn it on and off, it doesn't work.

 

[manthan]

Hey @kjk

Could you please input a test entry into MySQL so we can examine the issue and troubleshoot it accordingly?

 

[kjk]

Hey @kjk

Could you please input a test entry into MySQL so we can examine the issue and troubleshoot it accordingly?

SQL More than 30 new data come in every day. Even if I set up a new workflow, it doesn't work.
It's been 5 days since it stopped working.

When I press the Test Request button, it works fine, but it doesn't proceed automatically.
Please check if something is blocked.

 

[Preeti Paryani]

Hello @kjk

We have escalated your issue to our technical team they are looking into it. Kindly allow us some time and we will provide you with the updates soon.

 

[Preeti Paryani]

Hello @kjk

We apologize for the inconvenience caused by the recent issue, which was due to an internal error. The problem has now been resolved.

If you encounter any further issues, please let us know. Thank you for your understanding.