Workflow triggering multiple times

[TheMohdAltamash]

Your Task History ID

Added above

Hi Team,

I’m currently experiencing an issue with my Pabbly integration with Tagmango. Every time someone signs up, the workflow is being triggered seven times every time.

I’ve attached a screenshot for your reference and the task history IDs are also added below.
Could you please look into this and help me resolve the issue?

IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzQ1MTYyNTQzMyI_3D_pc
IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzc1MTZiNTQzNyI_3D_pc
IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzc1MTZiNTQzMyI_3D_pc
IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzc1MTZhNTQzNyI_3D_pc
IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzc1MTZhNTQzMyI_3D_pc
IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzc1MTY2NTQzNiI_3D_pc
IjU3NmQwNTY5MDYzMjA0MzY1MjZhNTUzMzUxMzc1MTYxNTQzNyI_3D_pc

 

[ArshilAhmad]

Hi @TheMohdAltamash,

The issue you are describing occurs when a user clicks on 'Save & Send Test Request' multiple times, which, in turn, creates multiple webhooks in the application, causing the workflow to execute that many times.

To fix this, disable the workflow in which you are facing the issue and set up a new workflow from scratch (without cloning).

 

[TheMohdAltamash]

Hi @ArshilAhmad

I tried this, created everything from scratch but still the same issue exists, I did clicked Save & Send Test Request just once but this is happening again and again. Is there any other way to sort this out?

 

[ArshilAhmad]

Could you please share the URL of the new workflow you have created?

 

[TheMohdAltamash]

Could you please share the URL of the new workflow you have created?

Newly Created Workflow: https://connect.pabbly.com/workflow...bBWFdSQoOBFICcVBKU38HBFIoAE0JcgFIWmkMUlB4AmM#

 

[Preeti Paryani]

Hello @TheMohdAltamash

Please note that TagMango is a third-party application, so we would recommend you contact them regarding the issue you are facing. Please contact them at [email protected].

 

[TheMohdAltamash]

I contacted them, and they asked me to connect with the Pabbly team. This issue is only with Pabbly when I used Zapier everything was good and the trigger was firing only once.

 

[ArshilAhmad]

We have disabled your other workflow and setup this workflow on your behalf.

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

Please create a new free sign-up in your TagMango account and check if it triggers your workflow only once. Kindly avoid making any changes to this workflow.

 

[TheMohdAltamash]

Hi @ArshilAhmad

Thank you for creating a different workflow, I just added a test entry and again it triggered the item 3 times. And saved the data thrice in the google sheet.

 

[ArshilAhmad]

Hello @TheMohdAltamash

Please note that TagMango is a third-party application, so we would recommend you contact them regarding the issue you are facing. Please contact them at [email protected].

In that case, please get in touch with TagMango's team at the email address shared above, as the trigger application is created by their team, and they are better equipped to handle this concern of yours.